Privacy Policy

Our Privacy Policy describes how your personal information is collected, used and analyzed when visiting or shopping at carolta.com.

The use of the Carolta Beauty Store website presupposes the acceptance of our Privacy Policy. This only applies to information collected through our website. All personal information relating to members, subscribers, customers or visitors using the website will be treated in accordance with the Personal Data Protection Act in force. They will be computer processed by Carolta Beauty Store and used to optimize our website and improve your experience on it.


THE PERSONAL INFORMATION WE COLLECT

Carolta Beauty Store collects information when it is provided to us directly and through your use of the website. Registration is not mandatory, your visit to the site can be anonymous.

The information collected may include:

  • Information provided when registering or placing an order on our website (eg name, address, email, telephone number, transaction and billing information);
  • Records about your interactions with the Carolta Beauty Store team (eg if you contact our customer support team or if you interact with us on social media);
  • Information provided when participating in a competition or completing a questionnaire;
  • Information collected automatically using cookies and other tracking technologies (eg pages visited and if you clicked on a link in one of our emails). We may also collect information about the device used to access our website.


HOW WE USE YOUR PERSONAL INFORMATION

The information collected may be used for the following purposes:

  • Process the order or make the purchase at Carolta Beauty Store .
  • Personalization of the experience: your information allows us to better respond to your needs.
  • Improvement of our website: we always try to increase the offer of products and advice based on your requests.
  • Improved user service: your information allows us to respond more effectively to your requests and needs.
  • Disclosure of competitions, promotions, surveys or other information on the site.
  • Periodic sending of e-mails: the e-mail you provide may be used to send information regarding your order, as well as occasional news, updates, information regarding products or services, among others. If you wish to stop receiving these emails, simply contact our customer support service expressing your desire not to receive further communications, or simply click on the Unsubscribe link contained at the end of each email.


SHARE YOUR PERSONAL INFORMATION

Carolta Beauty Store is committed to protecting users' data and not selling, exchanging, or transferring your personal data to third parties. We share your data with the following categories of entities as an integral part of our business so that we can provide our products and services:

  • Companies that help us process your purchase, such as banks, payment service providers, distributors and carriers;
  • Tax Authority as a result of the billing of your purchase.

Information may be shared to comply with applicable laws and regulations, to respond to legal requests, or to otherwise protect our rights.


COOKIES POLICY

Cookies allow us to improve and personalize your browsing experience on our website by recognizing your browser and remembering certain information. When creating an account at Carolta Beauty Store , the user's computer will store a cookie that will allow him to be automatically identified whenever he visits our website again. The user can always configure their browser to refuse cookies , however, in this case, the website or parts of it may not work as expected. For more information, visit http://www.theeucookielaw.com/ .